EXCELLENT PEOPLE

 

At Excellence Property Management, we employ Excellent People to manage Excellent Properties, for Excellent Owners and seek Excellent Tenants to ensure your property receives the best return it possibly can. We call this, The Excellence Method and this ethos guides all processes and relationships within our system of Property Management.

Our Purpose

We believe we should provide ‘Excellent Landlords’ the choice of excellent service.

‘Good’ is not good enough.

We believe we should provide ‘Excellent People’ with limitless opportunities in an environment free from unacceptable culture.

In order to fulfil our purpose, we must have strict selection criteria for our Excellent People and once we have them, provide them with the systems, training, coaching and support they need to deliver on the promises we make to our owners. We believe our people are our most important asset because our people and the ones who take care of our customers.

What is an Excellent Person?

The reason our company exists is because we believe that if you’re a landlord, you should be given the choice of Excellent Service in an industry where there is little to no accountability to the advice and service you receive, and this starts with our people. We believe our people are our most important asset and Excellent People should be rewarded with limitless career opportunity in an environment free from unacceptable culture. This means, they must possess the right skill set to deliver on our promises to you.

Guidelines for an Excellent People:

  • People who share a passion for our purpose and vision
  • People who share the same belief in our core values
  • People who aspire to be the best they can be and are willing to continue improving and increasing their skills
  • People who embrace challenge and change
  • People who are willing to complete their Full Real Estate License (yes, even our administration staff)

Our Values


Excellence

In everything we do, we must strive for excellence.

Expertise

We must strive to be an expert at what we do and give expert advice.

Integrity

We must always do what we say we’re going to do, no excuses.

Accountability

We must take ownership and responsibility for ourselves & what we do.

Trust

We must have our teams and owners trust and be willing to trust our team in return.

Team

First We must put our team’s interests ahead of our own.

Team Work

In order to achieve our purpose and goals, we must be on the same page

Limitless Opportunity

We must provide our people with Limitless Opportunity in their Property Management Career.

Thought Leadership

Our leaders will practice thought leadership and will aim to inspire others to be Excellent.

FUN!

We must remember to have fun and celebrate success!

Empathy

We must have the capability to understand where others are coming from and have empathy.

Innovative We must always be innovative in our approach.

Honesty

We must be honest with our team and expect the same in return.

Interested in an Excellent Career?

If you think you have the qualities of an Excellent Person, are passionate about a Career in Property Management, are prepared to work hard for rewards and are seeking an environment with limitless opportunity, please get in touch! We would love to hear from you.

Excellence Property Management Blog Post. Townsville Property Management

Why Routine Inspections Are So Important

The purpose of conducting Routine Inspections on your property is to ensure the tenant are maintaining their obligations of their lease to looking after the property, keeping it clean and well maintained so without them, you’re very much in the dark and this could be costing you money!

Townsville Vacancies. Townsville Property Management. Excellence Property Management

Townsville’s Vacancy Rate Slowly Recovering

Are you thinking about renting out your property but have been scared with reports of the Townsville Vacancy Rate Skyrocketing?

Excellence Property Management Blog Post. Townsville Property Management

Why Having the Right Landlords Insurance Will Save You Thousands

Landlords Insurance IS NOT Home and Contents Insurance and most Home and Contents Insurance Policies DO NOT have adequate landlord insurance coverage which means they will not cover you for lost rent or damage caused by your tenant.

Townsville Property Management. The top 8 features tenants seek out in rental properties

The Top 8 Features Tenants Seek Out In Rental Properties!

Are you thinking of renovating soon or just curious as to what tenants are looking for in this day and age?

Excellence Property Management Blog Post. Townsville Property Management

Pets – Should You Or Shouldn’t You?

We often get asked by landlords about whether we think they should accept pets on their property and the answer to this questions is always, how is this likely to affect your return on investment?

Excellence Property Management Blog Post. Townsville Property Management

How To Get Your Property ‘Ready’ For Cyclone Season

Due to the warm and tropical weather in Townsville, we’re very prone to being the target of Cyclones and they traditionally occur between November and March.

Excellence Property Management Blog Post. Townsville Property Mangement

How The Presentation of Your Property Effects Your Bottom Line

Did you know that a well presented property will achieve a significantly better return on investment?

Excellence Property Management blog post. Townsville Property Management

How To Choose The Right Property Manager For YOU

You might be frustrated with your existing agent and looking for a change OR you’re renting your property out for the first time and you need to choose a Property Manager… either way, how do you know who is right for you?

Excellence Property Management blog post. Townsville Property Mangement

The Secret to Renting a Vacant Property in a Difficult Market

Because we’re experts, we want to share with you our 4 secrets to getting your property rented in a difficult market for the best price, to the best tenant in the shortest possible time.

Excellence Property Management. Property Management Townsville blog post.

Learn How To Budget For An Investment Property

Thinking of up-sizing, making a lifestyle change or purchasing an investment property but don’t know if you can afford it?

Our Purpose

Our purpose is to provide property owners the assurance of Excellent Service in an industry where there is little to no accountability to the advice and service they receive. ‘Good’ is not good enough for you, and it’s not good enough for us.

Our Method

At Excellence Property Management, we combine our method and systems, with excellent people who are trained and educated in the industry to ensure you receive only candid advice and service. Click here to find out more!

Our Guarantees

We Specialise in EXCELLENT Residential Property Management. If we aren’t giving you an EXCELLENT service, you won’t pay!

Contact Details


Excellence Property Management
PO Box 425, Townsville, QLD, 4810
(07) 4408 8062
info@excellencepm.com.au