MEET THE TEAM
Principal and Founder
Elley has built her career in the Property Management Industry from the bottom up. Now with 10 years’ experience, Elley first started as a receptionist when she was only 17 years old.
She has developed and managed Property Management Agencies in Townsville and Brisbane and has made the final leap in her career which is to have an agency of her own – Excellence Property Management.
After years of frustration with how poorly Property Management agencies were managed, staff were not trained properly which resulted in a lack of service and loss of income for owners, Elley decided it was time to take a stand and start actually providing a professional service to owners which many agencies claim to do, but don’t actually follow through.
By developing the Excellence Method, Elley has been able to create a fool proof system where she combines our the Excellence method and systems, with excellent people who are trained and educated in the industry to ensure owners only receive accurate, timely and genuine service.
Born and raised in North West Queensland, Elley’s down to earth nature allows her to effectively maintain great relationships with people and believes they should be treated like people and not just another number.